1. Before you start

• Use the same name/company details you will use on invoices and offers.
• Prepare clear, readable documents (photos or PDFs).
• Ensure property authorization is provable (ownership, management agreement, or formal permission).

Priority rule: Register → complete the verification/certification tab → wait for approval → choose a package → create listings.

2. Pending host status

• Host Business and Host Private registrations are placed in pending host status until review is complete.
• Pending hosts can access the account verification area, but cannot publish Stay or Space listings yet.
• After admin approval, the host account becomes active and listing/package actions are unlocked.

3. Host Business verification

Typically requested documents:

• Company registration certificate or equivalent official document.
• VAT ID / tax number, where applicable.
• Proof of authorization to list properties/spaces, such as ownership or management agreement.
• Representative ID, if required by local compliance rules.

Approval goal: confirm that a real company is responsible for the listing and can deliver invoices and reliable service.

4. Host Private verification

Typically requested documents:

• Government-issued ID to confirm identity.
• Proof of address, where needed.
• Proof of ownership or permission to list, such as a utility bill, deed excerpt, authorization letter, or management confirmation.

Approval goal: confirm the host is legitimate and allowed to list the property/space.

5. Buyer verification (when required)

Buyer accounts can search and send enquiries. Depending on marketplace settings, buyer verification may be requested for high-value enquiries or corporate procurement workflows.

• Use a professional email address when possible.
• Add company billing details if you require VAT invoices.

6. Common issues & tips

• Blurry uploads: re-upload in better light and higher resolution.
• Name mismatch: ensure your profile name matches documents.
• Missing authorization: provide a signed letter or management agreement.
• Faster approval: upload all documents in one go and add short notes explaining what each document proves.

If verification is delayed, contact support with your account email and a short explanation of what you uploaded.