1) Definitions

• Host: a person or entity that lists accommodations or spaces on the Platform.
• Buyer: a person or entity that submits an inquiry to a Host via the Platform.
• Booking request: a request submitted by a Buyer from a Listing with the dates and details provided through the booking form.
• Booking request review: the Host’s review of the details provided by the Buyer. Review or response does not by itself confirm a booking.
• Booking status: submitting a booking request does not confirm a booking. The Host reviews the request and responds according to availability, terms and the Host’s booking process.
• Listing: any stay/space or related service published by a Host on the Platform.
• Ads: paid placements or sponsored elements offered on the Platform.

2) Scope & Role of the Platform

The Platform is a listing and booking-request service. We do not provide travel agency, tour operator,
property management, escrow, or payment collection for bookings between Hosts and Buyers. We are not a party
to any accommodation or space agreement concluded between Host and Buyer. Prices, availability, rules and the performance
of any stay/space are the sole responsibility of the Host and Buyer.

3) Eligibility & Accounts

You must be at least 18 years old and have the legal capacity to enter into these Terms.
Provide accurate, complete and up-to-date information and keep your credentials secure.
We may require verification (e.g., email/phone OTP, identity/KYC checks) before enabling certain features or publishing actions.
You are responsible for activities under your account.

4) Use of the Platform & Prohibited Conduct

• No unlawful, infringing, deceptive, discriminatory or unsafe content or conduct.
• No scraping, bulk harvesting of emails/phones, spamming or abusive messaging.
• No reverse-engineering or interference with security features or rate-limits.
• No misrepresentation of identity, listings, prices, fees or availability.
• No false, automated or coordinated booking requests, and no attempt to manipulate request or listing activity.

5) Host Terms (Booking Requests)

5.1 Account Registration & Roles

Hosts register under the applicable role (e.g., Host (Private) or Host (Business)).
During onboarding, Hosts must provide accurate account information and keep it up to date. Certain features and publishing
actions may be gated until required verification steps are completed.

5.2 Certifications & Verification Request

Hosts may be required to upload certifications and supporting documentation (e.g., business licences/certificates),
depending on their role and applicable laws. Certifications are typically provided once (account-level).
A verification request step may be required to submit documentation for review; until then, some sections or account
endpoints may remain hidden or unavailable.

5.3 Listing Verification & Documents

One property per category. Unless otherwise stated on the Platform or agreed in writing, Hosts may publish
only one Listing per category.

For each Listing, Hosts may be required to provide additional verification items to reduce fraud and support
listing authenticity, such as private address details (not shown publicly), proof documents
and a live photo set. These items are used for verification and compliance purposes and are not displayed on the public Listing.

5.4 Booking Requests: Details, Review & Fair Use

• Request details. A booking request contains the dates and other information submitted by the Buyer through the booking form.
• Review. The Host must review each request according to actual availability, terms and the Host’s preferred booking process.
• No automatic confirmation. Submitting or receiving a booking request does not by itself create or confirm a booking.
• Fair use. Spam, fraudulent, abusive or misleading requests may be restricted or removed.

5.5 Plans & Billing

Any Host plan, advertising fee or billing cycle is shown before purchase and is governed by the terms displayed at checkout.
A plan or advertising payment does not make a booking request a confirmed booking.

5.6 Service Quality & Responsiveness

Review booking requests carefully and respond according to actual availability and terms. Persistent non-response,
misleading information or repeated policy breaches may affect ranking, visibility or access to features.

5.7 Data Access & Exports

Hosts can access booking requests submitted from their Listings and any related metrics made available by the Platform.
Data exports can be requested at {{DATA_EXPORT_EMAIL}}.
See also Section 10.

5.8 Document Security & Confidentiality

Verification documents and private Listing details are processed to support trust & safety, fraud prevention,
and legal compliance. Access may be restricted to the Host and authorized Platform staff/admins.
Do not upload unnecessary sensitive information.

6) Buyer Terms

6.1 Registration & Contact Details

Buyers must provide accurate contact details and request information so Hosts can assess and respond to booking requests.
We may apply anti-spam and verification measures to protect the Platform and its users.

6.2 Submitting Booking Requests

Open the Listing, choose the relevant dates, complete the booking form and send the request.
The Host will review the details and respond. Sending the request does not by itself confirm a booking.

Any availability statement, price, term, payment, cancellation rule or later agreement must be confirmed directly with the Host.
The Platform does not guarantee that a request will be accepted or that a booking will be concluded.

6.3 Accuracy & Fair Use

Provide accurate request information. Spam, fraud, deceptive requests or abusive behaviour are prohibited.
Use the Platform and any communication tools in good faith.

6.4 EU Consumer Note

If you are a consumer, your statutory rights remain unaffected. Withdrawal or cancellation of a booking is governed by
the agreement concluded with the Host and any mandatory law that applies.

7) Payments, Taxes & Invoices

Fees are processed via {{PAYMENT_PROVIDER}}. You authorize us (or our processor) to charge your selected payment method
according to your plan and billing cycle. Invoices are issued via the Platform’s billing module.
You are responsible for applicable taxes unless we must collect/remit. Failure to pay may result in suspension or termination.

8) Transparency: Ranking, Ads & Differential Treatment

Ranking. Search/order results may consider factors such as Listing completeness/freshness, category relevance,
location proximity, Host responsiveness, historical booking request quality, reviews/ratings where available, and policy compliance.
Details and examples: How we order results.

Ads & paid placements. Paid options may influence visibility and are clearly labelled as Ads.
Disclosure: Advertising on {{BRAND}}.

Differential treatment. {{BRAND}} does not sell or manage its own inventory and does not apply preferential treatment to its own listings.
If this changes, the disclosure will be updated.

9) Content Moderation: Notice & Action (DSA)

• Report content. Email {{NOTICE_EMAIL}} including URL(s), description, and legal basis.
• Actions & reasons. Where we restrict content or accounts, we will provide a statement of reasons and appeal info.
• Appeals. You may appeal within {{APPEAL_TIMEFRAME_DAYS}} days following the instructions in the notice.
• Authority contact. {{DSA_CONTACT_EMAIL}}.
• Repeat infringements. Repeated unlawful/abusive use may lead to restriction or termination.

10) Data & Privacy (Summary)

We process personal data as described in our Privacy Policy. The Platform and each Host generally act as separate data controllers.
Buyer inquiries are shared with the selected Host to enable contact. Hosts may request data exports at
{{DATA_EXPORT_EMAIL}}.

11) Intellectual Property

The Platform is owned by or licensed to {{COMPANY_LEGAL_NAME}}. Subject to these Terms, we grant you a limited license to use the Platform.
You retain rights in your content; by posting, you grant us a license to host/display it to operate and promote the Platform.

12) Non-Circumvention & Communications

• Public Listings must not include contact details intended to bypass the Platform.
• Do not avoid or manipulate our fee model for interactions initiated via the Platform.
• Use messaging tools in good faith; no spam, phishing or harassment.

13) Service Availability & Changes to Terms

The Platform is provided “as available.” We may modify or discontinue features for legal, security or operational reasons.
Material changes will be notified via the Platform or by email.

14) Restrictions, Suspension & Termination

We may restrict, suspend or terminate accounts for suspected violations, non-payment, fraud, security risks, or to comply with laws.
Where required, we provide a statement of reasons and appeal route.

15) Disclaimers & Limitation of Liability

No warranty. We do not guarantee that booking request will convert to bookings or that Listings are error-free, nor uninterrupted availability.

Limitation. To the maximum extent permitted by law, our aggregate liability shall not exceed the greater of:
(a) total fees paid in the last 12 months or (b) {{CURRENCY}} {{CAP_AMOUNT}}.

16) Governing Law, Complaints & Disputes

These Terms are governed by the laws of {{GOVERNING_COUNTRY}}. Jurisdiction lies in the courts of
{{GOVERNING_CITY}}, {{GOVERNING_COUNTRY}}, subject to mandatory consumer protections where applicable.

Complaints & support. Contact {{COMPLAINTS_EMAIL}}.

17) Additional Information for EU Business Users (P2B)

• Ranking parameters. See How we order results.
• Differential treatment. No preferential treatment to own listings.
• Access to data. Hosts access the booking requests submitted from their Listings and any related metrics made available by the Platform.
• Changes to Terms. Normally at least 15 days notice for business users unless urgency applies.
• Complaints & Mediation. Email {{COMPLAINTS_EMAIL}}. Mediation with {{MEDIATOR_1}} or {{MEDIATOR_2}}.

18) Language & Precedence

These Terms may be translated. In case of inconsistencies, the {{LANG_PRECEDENCE}} version prevails unless mandatory law states otherwise.

19) Contact